(Last Update: Nov 2016)
Humdinger Supply understands that shopping online often makes exchanges and returns necessary.
Your complete satisfaction is our goal! Humdinger Supply will accept your new/unworn items for return, exchange, or credit within 60 days of the date received.
*Please note that all sale & clearance merchandise is only eligible for exchange or online/store credit.
All products must be in brand new, resalable condition. All original tags and packaging must be attached with no sign of wear. All products must be unused, with no scratches or scuffs on the items whatsoever.
1. Please email email@example.com or call 866.368.1505 and request a call tag.
2. Humdinger Supply will email you a call tag from UPS. Simply print this off, cover the original shipping label, and drop it off at the closest UPS location.
3. Please allow 2-3 weeks for processing your exchange.
4. Once Humdinger Supply receives your merchandise, we will contact you with details and ship the new product back to you via Fed Ex Ground Service at no additional cost. We will email you a new tracking number upon shipping.
5. The first exchange is always free. If more than one exchange is necessary, you will be responsible for additional shipping fees to/from our warehouse.
1. Please email firstname.lastname@example.org or call 866.368.1505 and request a return authorization number (RA #).
2. Package the product back into the original box/bag, and write the RA # in a visible spot on the outside of the box/bag.
Please ship to:
3202 Clovis Road
Lubbock, TX 79415
The shipping carrier you choose to return your package is your choice. However, Humdinger Supply recommends you use a carrier that allows you to track your package, such as UPS, FedEX, or USPS. Without a tracking number, Humdinger Supply cannot aid or assist in tracking a lost package.
4. Please allow 2-3 weeks for processing your return.
5. Upon arrival of your merchandise at our warehouse, Humdinger Supply will inspect the product for wear. Once the product is deemed new, Humdinger Supply will issue a credit back to the card used at purchase. If a gift card was used, a new gift card will be issued and mailed.
6. All original shipping and handling charges are non-refundable.